Privacy Statement

We at Sky-Frame AG have created this Privacy Statement to describe which personal data we collect when you use our online platform and to explain the purposes for which we process such data. We consider the privacy of our users and the security of the data we collect a high priority.

Personal data that we collect and process in order to provide our online platform

You are free to visit our online platform and browse our products and services without telling us who you are. However, as is the case with all connections to a web server, our web hosting provider’s server records certain technical data and stores them temporarily.

Such data include your IP address and device’s operating system, the date and time of use, and the type of browser you use to access our online platform. These data are needed so that we can make our online platform available to you. Insofar as we process personal data, we do this on the basis of our interest in giving you the best possible user experience and so as to ensure the security and stability of our online platform.

Personal data that we collect and process in order to reply to your enquiries

If you contact us using the contact form or via e-mail, or if you request documentation or CAD drawings using the “For architects” subpage, we will record the information that you transfer to us.

This will include personal data such as your name, e-mail address and, in the case of product orders, your postal address and telephone number. We process these personal data in order to process and reply to your enquiry. 

We will also provide you with information on new developments, products and services. You can opt to let us know, at any time, that you do not wish to receive any further information. Unless we hear otherwise from you, we will assume that sending you this information is in both of our interests.

Personal data sent to us by you for processing as part of an application

By submitting your application documents, you are transmitting personal data to us and consent to this information being processed as part of the whole application process.

Within our company, appointments are made to open positions by the employees in our HR department and the head of the respective specialist department. The direct superior of said departmental head may also be present for a second interview. Only these individuals will be granted access to your personal data. None of this data will be forwarded to third parties, nor will it be transmitted to third-party states.

If you have created an applicant profile on a social media platform for business networking such as Xing, LinkedIn, etc., or if you are suggested to us as a contact from your field of business based on your interest, we may, if your applicant profile matches the candidate requirements, process any of your personal data published there to contact you. This is established on the basis of an overriding justified interest arising from your use of such social media platforms. Only those data categories which you yourself have made public there, e.g. contact details or any CVs uploaded, may be used.

Duration of storage of applicant data

Your personal data will only be stored for as long as is necessary to fulfil the purpose, i.e. until we have conducted the application process.

The duration for which your personal data will be stored depends on whether it is a speculative application or an application for an advertised position. If we have to turn down your application your personal data may be retained by us for up to a month after notice of rejection being issued. After that, this data will be deleted automatically and in full, along with the documents transmitted to us by you.

In the event of mutual acceptance we will export your personal data from our applicant management system and import it to our personnel file.

You are entitled to withdraw or amend the application submitted to us via the applicant portal at any time. To do so please send an e-mail to stating “Change application data” or “Withdraw application” in the subject line.

In cases where we have not been able to take your application into consideration and have issued you with a rejection, there is the possibility of being added to the talent pool. The talent pool is a database used to store the profiles of applicants who would like to be considered for future positions. Applicants are not automatically added to this database; written consent is required from the applicant. This inevitably involves a longer duration of personal data storage. If you have been added to the talent pool we will save your personal data for three months. You may withdraw your consent, or object to the longer duration of storage of your personal data at any time. To do so please send an e-mail to If you are eligible for another position advertised by us, you will be contacted by us to continue the application process.

How and why we use cookies

We use cookies on the online platform in order to offer you the best possible user experience and at the same time to learn how to improve our services. Cookies are text files that are downloaded to your computer or mobile device when you visit an online platform or use an application.

Some of the cookies used (i.e. session cookies) are needed so that it is possible to use certain functions of the online platform. In addition, we use cookies so that it is possible to analyse the use of the online platform, to optimise our services and to facilitate the use of online marketing services. 

You will find further information regarding web analysis and our marketing activities below.

You may deactivate the use of cookies for marketing and analysis purposes via the following links: or

If you deactivate cookies, some of the functions on our platform may not be available.

Data that we collect and process in order to analyse and improve the use of our website

We use Google Analytics and other analysis services in order to evaluate the use of our website and to obtain information as to how we can improve our services. The analysis services use cookies to evaluate the use of the website, to compile reports on user website activities and to deliver to us services related to the use of the website and the applications. We have a legitimate interest in this. The providers of the analysis services store all of the information which has been collected by cookies in anonymised form only and process it in aggregated form.

Google Analytics is a service of Google. We use this service with the IP anonymisation feature activated. This means that your IP address is truncated in Switzerland, the EU or the EEA before being transmitted to Google. Only in exceptional cases will the full IP address be sent to a Google server located in the USA and truncated there. If you wish to prevent Google Analytics from using your data, you may download and install a browser add-on to deactivate Google Analytics ( For further information on data protection and your options in connection with Google Analytics, please visit

You can watch YouTube and Vimeo videos on our online platform. These providers use cookies to collect information on how you use the videos. If you are logged in to your YouTube or Vimeo account at the same time, the provider can tell that it was your account that accessed our videos. You can prevent this by logging out of your YouTube/Vimeo account first.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the "about Hotjar" section of Hotjar’s support site.

Data that we collect and process in order to target users

We use Google Marketing Platform (formerly known as “DoubleClick”) to tailor advertising campaigns in relation to our products and services directly to potential customers when they use other websites. This serves our legitimate interest in marketing our products and services. For further information on how Google uses cookies and the options available to you in this respect, please visit

Social media presence

On our online platform, we refer to our presence (corporate pages) on Facebook, Google+, LinkedIn, Pinterest, Instagram, YouTube and Vimeo. For information on the purpose and scope of data collected as well as the further processing and use of the data by social networks, your rights in this respect and the settings options available, please view the privacy policies of such social networks.

How we process and protect your personal data; how long we retain such data

We collect and process your personal data in a responsible manner and do so only for the specific purposes described in this Privacy Statement and in conformity with the Swiss Federal Act on Data Protection (FADP; Bundesgesetz über den Datenschutz, DSG) and other applicable legislation.

In order to protect the confidentiality and integrity of the personal data which we collect on our online platform, we take reasonable technical and organisational measures appropriate for the known risks. We only store your personal data for as long as is necessary to fulfil the purposes for which we collected your personal data or, where so required, for as long as we are under a legal obligation to do so.

To whom we disclose your personal data

It may be necessary in connection with the offers and services on our online platform for us to disclose your personal data to our business partners. In particular, we may need to disclose personal data to these partners in order to process your enquiry, allow you to access additional information or to process the dispatch of our newsletter.

If you request documentation and CAD drawings using the “For architects” subpage, you can opt to consent to your contact details being passed on to our sales partner responsible for your location. If you activate the corresponding field, authorising us to disclose your data accordingly, we will pass your contact details on to our sales partner responsible for your location to enable them to provide you with information on their products and services.

Your rights in relation to your personal data

You have certain individual rights in relation to the personal data which we collect and process via our online platform. You have the right to obtain access to the personal data we process in relation to you. In addition, you have the right to have your personal data rectified and to restrict the processing of such data. Moreover, you have the right to have your personal data erased and a right to object to the processing of your personal data.

Please note that there are exceptions and restrictions in the case of these rights. To the extent permitted by law, we may refuse your data-related requests. In particular, we may are obliged, where appropriate, to continue processing your personal data in order to perform a contract with you, your company or your organisation, to fulfil statutory duties or to protect our own legitimate interests. You do, however, have the right to lodge a complaint with the competent supervisory authority.

How you can contact us

The controller for data processing on this online platform is:

Sky-Frame AG
Langfeldstrasse 111
8500 Frauenfeld

Should you wish to exercise your rights, as a data subject, in relation to us under data protection law or should you have any general questions about data protection at Sky-Frame AG, please contact us at or write to the address mentioned above.

How we may amend this Privacy Statement

We reserve the right to amend this Privacy Statement at any time. The version of the Privacy Statement published on our online platform from time to time is the applicable version.

February 2019